Privacy Policy

Introduction

Easy Rides values your privacy. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

• Riders: Name, phone number, pickup & drop-off locations, payment details.
• Drivers: Name, phone number, driver’s license, PRDP, vehicle documents, bank details.
• Platform Data: Ride history, support requests, communication logs.

2. How We Use Your Data

• To process bookings and payments.
• To match riders with verified drivers.
• To improve our services and ensure safety.
• For communication (ride updates, support, promotions).

3. Data Protection

Data is stored securely and shared only with relevant parties (drivers, payment providers). We comply with South Africa’s POPIA (Protection of Personal Information Act).

4. Third-Party Services

Payment gateways (e.g., Ozow, Peach Payments). Messaging platforms (WhatsApp API).

5. Your Rights

• You may request access, correction, or deletion of your personal data.
• You may opt out of promotional messages.

6. Updates

We may update this Privacy Policy to reflect changes in law or our services.